🚚 Shipping Information
Order Fulfillment
Orders are typically fulfilled within 2–5 business days. Orders containing more than 200 items may take 5–10 business days to process.
Shipping Times & Carriers
All products ship from our U.S. fulfillment centers. Delivery times vary by destination:
US Domestic
•   Regular: 1–4 business days via USPS
•   Express: 1–3 business days via USPS Priority
International – Zone 1 (Canada)
•   2–5 business days via FedEx*
International – Zone 2 (Europe)
France, Italy, Luxembourg, Monaco, Netherlands, Denmark, Finland, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden
•   2–5 business days via FedEx*
International – Zone 3 (Asia-Pacific)
Australia, Indonesia, Macau, New Zealand, Philippines, Thailand, Vietnam, South Korea
•   2–5 business days via FedEx*
*Delivery times may be affected by customs clearance.
Customs & Import Fees
All international customers are responsible for customs and import duties. These fees are determined by your local government and are not included in our shipping charges.
Countries We Ship To
We currently deliver to:
USA*, Canada, France, Italy, Luxembourg, Monaco, Netherlands, Vietnam, Denmark, Finland, Malta, Iceland, Liechtenstein, Sweden, Norway, Portugal, Macau, Australia, Indonesia, Philippines, Thailand, New Zealand, South Korea.
*We do not ship to U.S. military bases.
Multiple Warehouses
We ship from several U.S. locations, with our main warehouse in Denver, CO. Orders may be split across multiple shipments (this will not affect your shipping cost).
Tracking & Updates
Tracking details are emailed once your order ships. Please allow 1–2 extra days for carrier systems to update. Use the appropriate carrier’s website (USPS, FedEx) to track your package.
🔄 Returns & Refunds
Due to the intimate nature of our products, we do not accept returns.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your contact email]. We’ll make it right.
📬 Questions?
Reach out anytime at support@vesperabody.com. We’re here to help.
